PRIVACY POLICY

At Poiesis Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how your personal information is collected, used and protected when you visit, shop or communicate with our website (hereinafter the "Site").

1. Information Collected

While you use our website, we may collect the following information:
Identity Information: Name, surname, e-mail address, telephone number.

Payment Information: Credit/debit card information required for your orders (this information is processed by secure payment service providers and is not stored).

Delivery Information: Your delivery address and information about your orders.

Cookie Data: Information about how you use the site (IP address, browser type, length of visit, etc.)

2. Use of Information

We may use the personal information we collect for the following purposes:

To process and deliver your orders,

To provide you with customer support,

To improve our website and services,

To share information about our campaigns and announcements (with your consent).

3. Information Sharing

We only share your personal information with third parties in the following situations:

Cargo companies for delivery services,

Payment service providers for secure payment transactions,

Legal obligations or requests from competent authorities.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and remember user preferences. Cookies are small text files stored on your device that enable:

Analysis of visitor behavior,
Saving user preferences,
Personalisation of ads.
Managing and deleting cookies can be done via browser settings.

Cookies allow us to collect information about how you use the site and remember your preferences. You can change your cookie settings in your browser.

5. Your Rights

Regarding your personal data:

Requesting information,

Correcting incorrect information,

Deleting your data,

You have the right to object to certain processing.

To exercise your rights, you can contact us at @poiesistudioo@outlook.com.

6. Contact Information

If you have any questions about our Privacy Policy, please feel free to contact us:

Email: @poiesistudioo@outlook.com

8. Updates

This Privacy Policy may be updated from time to time. Changes will be effective from the date they are published on our website.